CANCELLATION POLICY
Cancellation Rules & Policy : all confirmed bookings whether cancelled, amended, postpone or similar will be treated under the hotel cancellation policy as follows:
NOTICE PERIOD
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Low Season
(Apr.01 - Sep.30)
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High Season
(Oct.01 - Mar.31)
(Except for Peak Period)
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Peak Season
(Dec.20 - Jan.15)
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Cancellation
Charge
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> 7 days
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> 14 days
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> 30 days
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No charge
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2 – 6 days
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7 - 14 days
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15 - 30 days
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50% charge
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|
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2 - 6 days
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7 - 14 days
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75% charge
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< 2 days
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< 2 days
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< 7 days
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100% charge
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No show
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No show
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No show
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100% charge
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Note: % equals room charges total length of stay.
Child Policy
Children between 4 – 12 years of age sharing existing bed/s with parents in the same room without extra bed stay free, breakfast is chargeable @ 215,000++ VND per child per day.
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